Medical & Scientific Refrigeration
Service & Support
Many troubleshooting documents for your SUMMIT appliances are available online.
To request service on your unit please fill out our service request form here.
SUMMIT Appliances are manufactured to provide outstanding value.
We have launched a new site allowing you to purchase replacement parts.
Manuals, installation diagrams, architectural drawings, troubleshooting instructions, and more service documents can be found on our main support page:
SUMMIT Appliances are manufactured to provide outstanding value, and your satisfaction is our goal on every product. All SUMMIT major appliances carry a one year limited guaranty on both parts and labor. All refrigerators and freezers carry an additional four years on the compressor. Certain exclusions may apply.
Certain models (including SUMMIT Ranges, wallovens, and cooktops) are manufactured for us in the U.S. and carry the manufacturer's warranty (also one year parts and on-site labor).
For details on specific warranty issues, please refer to the warranty packed with the product, or call our service department at 718-328-8700.
Your warranty rights are protected by mailing back the registration card packed with each refrigerator or freezer.
SUMMIT and Felix Storch, Inc does not sell or recommend extended warranties on our products. While these policies are very profitable to the seller, it is our opinion that these warranties, mostly offered by third parties, are not often used, (because the quality of most major appliances from reputable companies today is very high) and are often full of exclusions.
Replacement Parts Site
To order replacement parts or accessories for your SUMMIT Appliance, visit our Parts website:
Summit Range Anti-Tip Safety Bracket
All Summit ranges have an anti-tip bracket included. It is important that this bracket be installed by your installer. In addition, never stand or allow others to stand on an open oven door. Click here for Consumer Product Safety Commission Public Safety Information Act - Section 102 Information for FSI products.